The right support for your needs

Keep Avantguard running smoothly while ensuring uninterrupted operations and maintain the integrity of systems effortlessly.

Our global support structure ensures assistance no matter where your operations are based, providing around-the-clock software expertise for prompt resolution of any issues that may arise.

Quality Critical

Remote Support: Response time < 4 hours, Monday to Friday (8am-5pm)

• Software Updates & Upgrades: Access to latest software releases, critical security updates, software compatibility

• TechCover Portal: Contract details, Ticketing system, Software release notes

• Online product training: Access to latest functionality and use of product

Production Critical

Remote Support: Response time < 30 mins, 24 hours / 5 days a week

• Software Updates & Upgrades: Access to latest software releases, critical security updates, software compatibility

• TechCover Portal: Contract details, Ticketing system, Software release notes

• Online product training: Access to latest functionality and use of product